ScionPacific

Data Security

Data Security is Key

We focus and invest on data security given the importance it plays in our clients' success and trust.

Our Commitment to Security

As we recognize the sensitivity of the information shared by our clients, we understand the paramount importance of maintaining the confidentiality of their data. In today's world, where data is synonymous with trust, its accessibility has increased exponentially, leaving it exposed to potential security risks.

In Progress

SOC Type 2 Compliance

From day one, ScionPacific has been committed to building our organization with enterprise-grade security standards. We are actively working towards SOC Type 2 certification to provide our clients with the highest level of assurance.

Our SOC 2 journey encompasses all five trust service criteria: Security, Availability, Processing Integrity, Confidentiality and Privacy. We've implemented robust controls and processes that align with these principles from the ground up.

Our SOC 2 Readiness Includes:

  • Comprehensive access control policies
  • Continuous security monitoring systems
  • Documented change management procedures
  • Regular risk assessments and audits
  • Incident response protocols
  • Employee security awareness training
  • Vendor management framework

EU & the UK Compliance

GDPR Compliance

ScionPacific is committed to protecting the privacy and personal data of individuals in accordance with the General Data Protection Regulation (GDPR) and UK GDPR. We ensure our European and UK clients can confidently partner with us knowing their data handling meets the highest data protection standards.

Our data protection framework covers all aspects of GDPR and UK GDPR requirements - from lawful basis for processing to data subject rights - ensuring seamless compliance for cross-border engagements with European Union and United Kingdom clients.

Our GDPR Readiness Includes:

  • Data minimization and purpose limitation
  • Transparent data processing practices
  • Individual rights management (access, rectification, erasure)
  • Data protection impact assessments
  • Cross-border data transfer safeguards
  • Breach notification procedures
  • Data processing agreements with all vendors

Security Measures

IT Control

  • We use Sophos firewall and end-point protection (anti-virus) to protect our network and endpoints
  • Any website, downloads, etc. that may be potentially risky are entirely off the grid
  • All laptops are set up to time-out after a short duration of no usage to avoid unauthorized access
  • Regular data backup is taken should there be a need in case of a disaster
  • Client information exchange is done through channels approved and discussed (e.g., MS-Teams, a particular location on client server, client email server, etc.)

Physical Security

  • Our office premises are accessible only with access cards / badges issued to employees
  • We perform a cycle count to monitor issuance of these access cards
  • The premises are monitored through high-definition CCTV cameras 24*7 for safety and security
  • Production areas can only be accessed by staff. Any visitors are not allowed near workstations
  • All confidential documents are stored securely with limited access
  • All our hard-drives are encrypted so that data cannot be extracted just in case a team member loses a laptop
  • All USB drives are disabled (except to allow for mouse, monitor, keyboard, etc. usage)

Teaming With IT Experts

  • We acknowledge the importance of having a trusted managed service provider for all our IT needs
  • We have partnered with a highly-qualified team of IT professionals who manage our data security and IT needs
  • A dedicated IT professional is also based in our office for any issues team members may have to avoid loss of any productive time

Tailored Data Exchange

  • Information exchange with clients are through secure channels like VDI, etc. which are discussed at the time of client onboarding
  • Our team members follow these protocols diligently to avoid any information leakage

Third Party Background Verification

  • All of our team members go through a third-party background check prior to joining
  • This check entails a third-party review of their education, employment, police verification and other criminal records

Certifications & Compliance

Any certifications or compliance related claims are included only where applicable and approved by the client.

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